Dreya (referred to as “we,” “us,” or “our”) operates this website and offers products and services for sale. By accessing our website or purchasing from us, you agree to comply with these terms and conditions.

Product Information

Due to the handmade nature of our garments, minor variations may occur. This is part of what makes each item unique.

Pricing and Payment

All prices are listed in ZAR and may be subject to change without notice. Payments are accepted via EFT and PayFast. Payment must be completed in full before orders are processed.

Orders and Shipping

We reserve the right to cancel or refuse any order due to inaccuracies or suspected fraudulent activity. Once your order is confirmed, we aim to process it within 2-3 working days. You will receive an email notification when your order ships.

Pre-Orders

To minimize waste and avoid dead stock, we produce limited quantities. When pre-made items are sold out, you may pre-order your desired product. Please note that pre-orders may require an additional 7-14 days for completion and delivery.

Shipping
Times and rates vary depending on location. Any customs fees, taxes, or additional charges for international shipping are the buyer’s responsibility.

Returns and Exchanges

We want you to love your Dreya purchase! If you would like to exchange or return, please contact us within 14 days of receiving your item. Items must be in their original, unworn, unwashed condition with tags attached to qualify for a return or exchange. Some items, such as sale items or custom orders, are not eligible for returns. Please refer to our return policy on the website for details.

Intellectual Property

All content on this website, including images, logos, and text, is the property of Dreya and is protected by copyright laws. You may not use, reproduce, or distribute any content without our written consent.

Privacy Policy

By using our website, you consent to the collection and use of your information as described in our Privacy Policy. We value your privacy and are committed to
protecting your personal information.

Limitation of Liability

Dreya is not liable for any direct or indirect damages arising from your use of our website or products, including any inaccuracies or delays in information, shipping delays, or damage caused by improper use of our garments.

Amendments

Dreya reserves the right to update or modify these terms and conditions at any time. Any changes will be effective immediately upon posting to our website. Your
continued use of our website and services after any changes indicates acceptance of the new terms.

Contact Information

For questions or concerns, please contact us at hello@dreya.co.za
andrea@dreya.co.za wendy@dreya.co.za